Ballochdale Vineyard Estate
Awatere Valley Marlborough

Ballochdale Estate Ltd. Online shopping Terms & Conditions

The following agreement applies to all purchases of Ballochdale Estate Ltd products from the Ballochdale Estate website. Ballochdale Estate Ltd may change the terms of this agreement from time to time. You must read through this agreement before purchasing products from our website. Making a purchase from our website indicates you have agreed to these terms and conditions.

In this agreement unless the context otherwise requires: “You” or “your” means the purchaser. . “Agreement” means this agreement and includes any other terms incorporated into it by reference. “Information” means all the information supplied by you to us via the website or otherwise and includes, for example, your name, contact details, credit card details and your payment and transactions history. “GST” means goods and services tax. “Products” means wine available for purchase on our website.

"Website" means our website, accessible via the www.ballochdaleestate.co.nz . When purchasing products via the website you confirm and acknowledge that you are legally entitled to purchase alcohol , hold a liquor licence and that you can provide sufficient evidence of that entitlement on request ie. A liquor licence and /or a NZ driver’s licence or passport prior to or upon delivery of the products and all information supplied by you to us is true and correct at the time you make any purchase on the website. Notwithstanding the above, we may refuse to accept your order at our sole discretion. We may disclose your information to your bank for the purposes of any debt recovery proceedings we may issue against you. Prices quoted on our website are inclusive of GST. You must pay us the full price quoted on the website at the time the order is submitted. Prices are given in New Zealand dollars.

Supply & Delivery

We reserve the right to change our prices without notice. No adjustments are made if the price of a product increases or decreases between the time the order is submitted and the time the product is delivered.

Prices quoted do not include transit costs. Any courier or handling charges in relation to your order will be notified to you at the time you place your order and be added to the price. Purchases made via our website will be delivered only within North and South Islands of New Zealand. In the event that computer error results in a material misstatement of the price of your order we may, prior to your receipt of the order or at any time thereafter, require that you pay us the different between the amount actually paid by you in respect of your order and the correct amount payable.

All products are sold subject to their availability. Purchases will be in multiples of 6 bottles only with a maximum of 24 bottles per order unless an order is made by special arrangement via email to info@ballochdaleestate.co.nz. We shall not be responsible for our inability to supply products to you where they are not presently available or where our stock of the relevant product(s) has been exhausted. We will use our best endeavours to despatch orders no later than four business days after the day your order is confirmed and payment has been deposited into our bank account. We are not responsible for any failure to deliver or relay in delivery caused by any event outside of our reasonable control. In the event that we fail to deliver any products, you may elect to cancel your order in respect only of the products not delivered unless we have contacted you and you have agreed to delivery at a later date. Where we fail to deliver or delay delivery of your order or part of your order or where any loss is incurred by you in relation to such delivery and is within our control, our liability shall be restricted to payment of the cost of replacing the order or part of the order, as we may determine (in our sole discretion). After we have accepted your order for the products, you may not cancel the order without our consent.

We will not consent to cancellation if we have processed documentation in fulfilment of your order. Advice regarding order shortages or damage in transit must sent by email to info@ballochdaleestate.co.nz or by phoning 03 5757 164 no later than three days after receipt of products. Delivery is complete when the products reach the address you have specified for delivery. We will not be held responsible for orders sent to the wrong address due to incorrectly entered delivery addresses on your part. We will be responsible for arranging the delivery of products unless you arrange otherwise with us. Nothing in these terms entitles you to return the products as being surplus to your needs, or for any other reason other than set out herein.

Payment Terms

You must pay us in full by electronic transfer or cleared cheque before the product will be dispatched. Information generated by your use of the Ballochdale website will be recorded electronically by us. Information of this type may include, for example, your IP address, your usage statistics, etc. We will also record your contact details, credit information and any related personal details that you supply or that we obtain independently. You acknowledge that we, our employees, carriers, contractors and agents may use or disclose any of the information identified in the previous paragraph for purposes connected with the supply of the services to you. You may at any time make a written request to see any personal information that we hold or to ask us to correct any mistakes in that information. You agree by ordering on this website that you expressly consent to your inclusion in our direct marketing database and accept that you may, as a result, receive regular electronic communications and promotional communications from us. You have the right to ask us at any time to stop sending online communications and promotional offers to you. If any part of these terms is held to be invalid, illegal or unenforceable, that part will be severed and the remainder of the terms will remain in full force and have full effect. The website is provided for use by New Zealand residents only. We will send all invoices and notices required under this agreement to the address (postal, fax or email) that you have nominated as your preferred method of contact. It is your responsibility to ensure that you keep up us informed of any changes to your contact details.

This agreement is governed by New Zealand law and any legal action against Ballochdale Estate Ltd. must be taken in a Court in New Zealand. You will be deemed to have received a notice sent by email or fax, at the time that we send it and if by post four days after we send it.